Frequently Asked Questions
A cryptocurrency is a digital or virtual currency that is secured by cryptography, which makes it nearly impossible to counterfeit or double-spend. Its a store of value that cannot be replicated and usually limited in supply.
The duration varies according to different country AML/KYC requirements, however we try to get all validations done within 24 hours. Kindly send an email to support@maltajmaegroupplc.com if your activation has been delayed for more than 24 hours
You deposit in your account through your various cryptocurrency wallets. Each wallet can only receive the specific type of cryptocurrency assigned to its name.
There are currently no limits on the amount you can deposit or withdraw from your account. You only have to make sure you have enough balance to cover the fees required for the withdrawal you wish to make, see the fee schedule to understand better.
Unfortunately, we do not offer that at the moment however we are currently working with Simplex to provide a seamless service as soon as possible. For now, we recommend using coinmama.com for your card purchases.
We currently support 4 cryptocurrencies, which are: Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH) and Litecoin (LTC). We are currently working to support additional cryptocurrencies.
As a financial service, MalTajmae is committed to the highest security and privacy standards. This also helps us keep your account safe, fight fraud, and more. The process is just for verification and it is something everyone must go through before we can offer our services. After submitting your details for verification, we’ll then quickly go over it and make sure everything looks good.
Unfortunately we do not offer that service yet but we are working on introducing that as soon as possible.
Still have more questions?
Send us your questions and we would answer them as soon as possible.
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